SoulStream FAQ

Q: Why is there no top menu on my android or apple phone or tablet when visiting this site?

A: The responsive theme we use replaces the menu with a set of three lines as the menu icon. Pressing this will reveal the menu to the left side to navigate the site.

Q: Why do we submit questions through the Twitch chat system instead of via phone calls?

A: We prefer to answer questions though the chat on Twitch. Due not being able to use a “dump button” to control phone calls from the public on the show, we made the decision to stick with text chat as the means of interaction.

Q: Why are you not talking Skype callers?

A: Because Skype is extremely easy to abuse. We are looking at ways to allow for it in the future but for now, we will only take calls from registered phone numbers that have gone through our process of vetting callers.

Q: What is the On-Air graphic on the top right for?

A: This image will illuminate when the show is set to go live and can be clicked to view the currently broadcasting show or to visit archived shows when the on-air graphic is dim.

Q: What does SoulStream stand for?

A: I began doing mediumship work a long time ago and I was always of the opinion that communications with those who have passed is a streaming connection of sorts, much like radio. It just seemed elegant as a name and fit what I was looking to communicate with the brand.